Inspect concepts by analyzing comments automatically
Explore comments to detect themes, concepts and sentiment simply. Ascribe Inspector™ uses text analytics (natural language processing) to automatically categorize any textual data quickly and easily. The end result is greater productivity with reduced costs. The strength of this system is its integration within the Ascribe Intelligence™ platform, a feature that offers functional flexibility while empowering your staff to perform deep-dive analysis with precision. Ascribe Inspector's easy-to-use interface requires minimal training, so you do not have to wait to combine the speed and consistency of automation with the intuition of human expertise – in a way that is competitively priced.
Q: Can I use Ascribe Inspector with other analytics platforms?
Ascribe Inspector is a universal importer and exporter of client data across virtually any data platform. It can be used to code unstructured data from all sources, including surveys, emails, call centers and social media, and it enables human coders to better use their intuitive capabilities to decipher complex language nuances consistently and with high precision.
Q: How does Ascribe Inspector's natural language processing technology work?
Ascribe Inspector uses rules-based text analytics – programmed up front to adhere to a set of rules – to extract consumer topics that are quickly categorized into concepts, themes and sentiments. These rules are predetermined but can be modified depending on customer needs.
Q: What data sets can Ascribe Inspector examine?
Ascribe Inspector can automatically categorize any textual data quickly and easily. Representative data sets include:
- Survey responses
- Social media
- Online posts and commentary
- Call center information
Q: How long will it take my team to master the Ascribe Inspector process?
It is a very simple to become proficient in Ascribe Inspector. We can have you up and running in an hour. Detailed mastery would require a day.
Q: Can someone from the Ascribe Inspector team provide us a demonstration?
We are more than happy to provide demonstrations of Ascribe Inspector. To request a demo, please visit our contact page.
Q: Does Ascribe Inspector have filtering capabilities?
Yes, Ascribe Inspector has filtering capabilities that work with any closed-end questions as well as any other data that is available and loaded.
Q: Where should I go for support?
Each Ascribe Inspector account is assigned a dedicated account manager. Additionally, customers can access our support line around the clock, every day of the year, at 877-241-9112.